Rank 1
We are upgrading Telerik version from 2013 to latest version.
We are facing issues, while loading the value in drop down list in our application. We need your help to sort out that problem.
But in the older version, its working fine.
This is impacting our upgrading project and move forward.
Please arrange the Team meeting to explain the issue and get the solution as priority.
Regards,
Nagaraju
1 Answer, 1 is accepted
Hello Dhanasekaran,
In general, remote sessions are for scenarios that could not be isolated in a sample project. You can get familiar with our support scope in the following link: https://www.telerik.com/account/support-center/scope
I could arrange a remote session for you. But before that, it will be better to share some details regarding the scenario which is going to be discussed. The control is not populated or there is something different. Isolating the behavior that you are facing in a standalone project will be great. This way I will be able to carefully examine the project and debug the source code. This could also save us time in the remote session as I will be familiar with how the control is populated and what is not working exactly.
I am looking forward to your reply.
Regards,
Dinko | Tech Support Engineer
Progress Telerik
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